Anti-Aging Skin Care
Frequently Asked Questions
How long should I leave the Intensive Treatment eye pads on?
Are the pads only for the eyes?
Leave the pads on your face until they fall off by themselves or 20 minutes, whichever comes first.
You can use the pads and Youth Factor Daily Treatment liquid under the eyes for dark circles and puffiness or around the corners of the mouth for laugh lines. Just cut a pad in half and place each half on the corner of the mouth. You can also place a pad between the eyebrows for wrinkles, or anywhere else on the face that you have fine lines and wrinkles.
How much of the Daily Treatment should I use?
With the Daily Treatment, a little goes a long way. Put about a dime size portion onto your finger and rub it into your face.
Should I wash my face before I use Youth Factor?
Yes, wash your face, but be sure NOT TO USE HAND SOAP. Use a facial cleanser that is gentle on the skin. Regular soap will not only dry out your skin, but will also leave a filmy residue on your face. Follow with your favorite toner, then your Youth Factor System.
Can I wear makeup while I use Youth Factor?
Absolutely. Just use the products as directed–first the Daily Treatment, then the Multi Treatment–and AFTERWARD just apply your regular makeup regimen. Eventually, the goal is to not have to wear as much makeup because you won't have the lines or wrinkles to cover up!
I've been using the products for some days now and nothing is happening. Am I doing something wrong?
Follow the directions in the booklet as well as in the Welcome Brochure and stick to the system. Everybody's skin differs. Some people see results after the first use, while others may take up to four weeks to see visible results. Be patient and you'll see great results with Youth Factor.
Can I use Youth Factor if I have acne?
Youth Factor is non-comedogenic, which means it does not clog the pores. The product will not cause acne, but it will not treat acne either. We recommend addressing the acne problem first by consulting a dermatologist. You can then use Youth Factor simultaneously with your acne medication. Youth Factor will not interfere with the action of Retin A, a common treatment for acne.
Can I use the product if I have deep scarring?
Youth Factor has no effects, positive or negative, on scars or hyper-pigmentation due to scars.
What if I have allergies to certain products?
Consult your dermatologist to investigate the allergen and compare with Youth Factor's ingredient list. However, none of the ingredients in Youth Factor are known as common allergens. There are no known side effects with blood pressure medication.
Should I use the product if I have dry skin?
Most problems with dry skin can be treated by using Youth Factor Multi Cream, unless you have a clinical condition, such as Eczema.
By placing an order with our company, either through this website, over the phone, or through the mail you are accepting the conditions of our Return Policy, Order Cancellation Policy and Shipping Policy below.
Within 30 days of receipt of your shipment, you may return any UNOPENED product(s), for a refund, as long as the product is in resaleable condition. In order to return your product(s) you must first contact us and receive a Return Authorization Number. The original Shipping & Handling for the order is NOT refundable. Please note that there is also a 15% re-stocking fee on any returns.
If you decide to cancel an order prior to the order being shipped out, a 10% processing fee will be deducted from the total refund amount. If your order has already been shipped out at the time you make the cancellation, the standard Return Policy mentioned above will apply.
We attempt to ship all orders within two business days excluding Saturday and Sunday. We try to keep as many products as possible in stock. Due to a heavy demand for a particular product, we might not have it in stock or the manufacturer may not be able to make it fast enough. This will result in a slightly longer total shipping time. Shipping rates are posted on the website and vary between $9.95 & $39.95 depending on product, quantity and destination.
U.S. Orders typically arrive in 2 to 10 business days.
International Orders usually take 10 to 14 business days to arrive and is for items we have in stock when ordered and provided no problems occur with your local customs office. We are not responsible or liable for any problems that result at your local customs office, any customs duties, taxes or any additional fee the local carrier in your country may charge. No refunds are given for items seized at your local customs office. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country.